SAP Basis Service Offerings

We work collaboratively with You to understand your SAP support needs, we ensure providing managed services as well as Support and backfill for internal IT.

On-site and off-shore model can be a setup as per client’s benefit. We can work with you to support with various support window and time zones.

From system installation/upgrade to Go-Live support to a “run & build” support as a managed service we offer the full bandwidth of SAP basis services.

We cater following SAP Basis services:

• SAP System upgrades and patching

• SAP Unicode conversion

• SAP OS/DB Migration

• SAP S/4 HANA conversion

• Lift and shift model for On-premise to Cloud

• SAP Solution Manager

• System Operations

• Architecture Design

• Database Installation and Configuration

• High Availability and Cluster Setup

• Full-time Monitoring and Response

• User and Security Administration

• Root-cause Analysis and Corrective Actions

• Backups and Disaster Recovery

• Refresh and Migration

• Capacity Planning

• Proactive Health Checks

• Performance Tuning

System Operations

• system administration and maintenance

• Print and output management

• Background job scheduling

• Transport management (TMS)

• Proactive system monitoring covering system health, database backup, performance and more

• Analysis of SAP Early Watch Report and reported alerts to provide resolutions

• Weekly/monthly system review and recommendation

• Security and user management

• Network, Hardware Provisioning, OS & Backup Solution

• Load-balancing

• ABAP dump analysis and resolution

• System- and client copies

SAP System upgrades and patching

• Version Upgrades, Patches, and Support Packages

• Security Updates and Component Patch

• Kernel Updates

• SAP Notes

For more information fill the under given form

Tags: SAP basic services offering , SAP system upgrades , SAP Unicode conversion.